Terms & Conditions

By accessing or using the Chalengy platform, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms apply to all users of the Service, including challenge hosts ("Hosts") and challenge participants ("Participants").

Chalengy provides a software platform that enables individuals, businesses, and community organizations to create, manage, and track challenges for their participants. Features include challenge creation, participant tracking, leaderboards, task logging, a community whiteboard, and optional paid entry fees. The Service is intended for use by verified Hosts and their participants.

3.1 Hosts

Hosts must register with a valid email address and, where requested, complete a verification process to confirm their identity or that they are authorized to represent the business or organization they host on behalf of. You agree to provide accurate, current, and complete information and to keep it updated. Accounts are non-transferable.

3.2 Participants

Participants join challenges by providing a name and email address verified via one-time passcode (OTP). By joining, Participants consent to receive email messages — and SMS messages, where SMS features are offered and a phone number is provided — related to their challenge participation.

3.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at [email protected] if you suspect unauthorized access to your account.

By providing your mobile phone number through the Service, you expressly consent to receive SMS text messages from Chalengy, including:

• One-time passcodes (OTP) for identity verification.
• Challenge reminders, check-in prompts, and progress updates.
• Administrative or account-related notifications.

Message Frequency: Verification codes are sent on demand. Challenge notifications are sent based on Host settings and challenge activity, typically no more than once per day.

Message & Data Rates: Standard message and data rates may apply based on your mobile carrier plan.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message. You will receive a single confirmation and no further messages.

Help: Reply HELP to any message or contact us at [email protected] for assistance.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation.
• Impersonate any person or entity or misrepresent your affiliation with any business, organization, or community.
• Upload or transmit any content that is unlawful, defamatory, harassing, abusive, fraudulent, or obscene.
• Attempt to gain unauthorized access to any part of the Service or its infrastructure.
• Use automated tools to scrape, crawl, or extract data from the Service without our prior written consent.
• Interfere with or disrupt the integrity or performance of the Service.

We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

Hosts may be required to complete a verification process before accessing full platform features, including paid challenges. Chalengy reserves the right to approve or reject any verification application at its sole discretion. Submitting false or misleading information during verification will result in immediate account termination.

The Service and its original content, features, and functionality are and will remain the exclusive property of Chalengy. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

You retain ownership of content you submit to the Service (e.g., whiteboard posts, challenge names). By submitting content, you grant Chalengy a non-exclusive, worldwide, royalty-free license to display and distribute that content solely in connection with operating the Service.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Chalengy does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

To the maximum extent permitted by applicable law, Chalengy and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.

Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid to Chalengy in the twelve months preceding the claim.

You agree to indemnify, defend, and hold harmless Chalengy and its affiliates, officers, agents, and employees from any claim, liability, damage, or expense (including attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Franklin County, Ohio.

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date and, where appropriate, by sending an email or in-app notification. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

The Service facilitates challenges — including fitness, nutrition, and wellness challenges — but does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional medical guidance. The challenges, tasks, and content available through the Service are created by Hosts, not by Chalengy, and Chalengy does not review, endorse, or verify their safety or suitability for any individual.

Consult a qualified physician before beginning any exercise, nutrition, or wellness program, especially if you are pregnant, have a medical condition, or have not exercised recently. By participating in any challenge, you acknowledge that physical activity carries inherent risks — including injury or, in rare cases, serious harm — and you voluntarily assume all such risks. You participate at your own risk and are solely responsible for your own health, safety, and decisions. To the fullest extent permitted by law, Chalengy and Hosts are not liable for any injury, illness, or loss arising from your participation.

Some challenges require a paid entry fee set by the Host. Payments are processed by our third-party payment provider (Stripe); Chalengy collects a platform fee and the remainder is paid out to the Host. By paying to join a paid challenge, you authorize that charge.

All entry fees are final and non-refundable once a challenge has been joined, except where required by law. Any refund, where offered, is at the sole discretion of the Host who set the price; Chalengy is not responsible for issuing refunds on a Host's behalf. If you believe a charge was made in error, contact us at [email protected].

Questions about these Terms? Contact us:

Chalengy
Email: [email protected]